Last updated 13 October 2026.
Pendley Roofing Ltd is the data controller for information you give us. You can contact us at Unit 3, Example Yard, Tring, HP23 5AA, by email at office@pendleyroofing.example or by phone on 01632 960 643.
When you send an enquiry, we collect your name, phone number, postcode, a description of the problem and any photos you send. If you become a customer, we also keep your address, survey photographs, the details of the work and our correspondence with you.
We use your details to reply to your enquiry, arrange surveys, prepare quotes and carry out the work. The lawful basis is the steps needed before, and to perform, a contract with you.
We keep enquiries that do not lead to work for twelve months. We keep customer records for fifteen years after the job, to honour our guarantee and meet our legal obligations.
You can ask to see, correct or delete the information we hold about you, and you can complain to the Information Commissioner's Office.