Emergency plumbing, day and night

Call the emergency line at any hour. We will tell you how to stop the water, give you an arrival time and a price, and send the nearest engineer.

4.9 from 87 Google reviews (opens in a new tab)
A white Northgate Plumbing and Heating van with the company logo and phone number on the side

When water is coming through a ceiling, the first few minutes matter most. When you call, we will talk you through turning off the stopcock and the electrics if needed. In older Sheffield terraces the stopcock is often in the cellar, and we will help you find it.

Our emergency call-out costs £110 including VAT, and that includes the first half hour of labour. If the repair needs longer or a part we do not carry, we tell you the price before we start.

What's included

A person on the phone

The emergency line is answered by one of our team, not a call centre.

A stocked van

Most leaks and burst pipes are fixed on the first visit.

A price before we start

You agree the cost before any work beyond the first half hour.

Hands fitting a new section of copper pipe

Walkley

A burst pipe in a cellar, fixed the same evening

A pipe split in the cellar of a stone terrace on a freezing January night. Kwame was there within forty minutes, replaced the damaged section and lagged the rest of the run so it would not happen again.

Read about the job

Reviews

Reviews from our Google profile, shown as written, newest first.

4.9

87 Google reviews

Shown exactly as written on Google. We reply to every review, good or bad.

Read every review See us on Google (opens in a new tab)

FAQs

Straight answers on price, timing and guarantees. If your question is not here, call the office.

Do you charge more at night?

No. The emergency call-out is £110 including VAT at any hour, including weekends and bank holidays.

What should I do while I wait?

Turn off the stopcock, which is usually under the kitchen sink or in the cellar, and switch off the electrics if water is near a light fitting or socket. We will talk you through it on the phone.

Get a free quote

Call the office, or send a few details and we will call you back to arrange a visit.

0114 496 0789

We reply within one working hour, Monday to Saturday.

Monday to Friday 8:00–18:00
Saturday 9:00–13:00

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