Call the emergency line at any hour. We will tell you how to stop the water, give you an arrival time and a price, and send the nearest engineer.
4.9 from 87 Google reviews (opens in a new tab)
When water is coming through a ceiling, the first few minutes matter most. When you call, we will talk you through turning off the stopcock and the electrics if needed. In older Sheffield terraces the stopcock is often in the cellar, and we will help you find it.
Our emergency call-out costs £110 including VAT, and that includes the first half hour of labour. If the repair needs longer or a part we do not carry, we tell you the price before we start.
The emergency line is answered by one of our team, not a call centre.
Most leaks and burst pipes are fixed on the first visit.
You agree the cost before any work beyond the first half hour.

Walkley
A pipe split in the cellar of a stone terrace on a freezing January night. Kwame was there within forty minutes, replaced the damaged section and lagged the rest of the run so it would not happen again.
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No. The emergency call-out is £110 including VAT at any hour, including weekends and bank holidays.
Turn off the stopcock, which is usually under the kitchen sink or in the cellar, and switch off the electrics if water is near a light fitting or socket. We will talk you through it on the phone.
Call the office, or send a few details and we will call you back to arrange a visit.
0114 496 0789We reply within one working hour, Monday to Saturday.
Monday to Friday 8:00–18:00
Saturday 9:00–13:00