An engineer talking a customer through her quote on a tablet at her front doorVideo coming: a one-minute film about how we work

A short film about how we work

About us

Plumbers and heating engineers in Hemel Hempstead, on time and tidy

Gade Valley Plumbing & Heating is a team of six based in Apsley, Hemel Hempstead. We have been fixing leaks, fitting boilers and building bathrooms across west Hertfordshire since 2014.

Anjali Mistry, Founder and heating engineer, trading since 2014

4.9 from 64 Google reviews (opens in a new tab)
  • 12years trading
  • 4.9★from 64 Google reviews
  • 24 hoursemergency line
  • £5mpublic liability cover

Reviews

Reviews from our Google profile, shown as written, newest first.

An engineer checking a newly fitted boiler in Hemel Hempstead

“Water was pouring through our kitchen ceiling at eleven at night. The person who answered talked me through turning off the stopcock, and Imran arrived forty minutes later. Fixed, cleaned up and explained clearly.”

Helen Carter, Hemel Hempstead

Our team

Anjali Mistry, founder of Gade Valley Plumbing and Heating, standing beside a company van on a terraced street
Anjali MistryFounder and heating engineer
Grace Owusu, office manager, standing beside a company van
Grace OwusuOffice manager

Grace books every visit and sends your engineer's name and arrival window the evening before.

Joseph Adeyemi checking the pipework under a hot water cylinder
Joseph AdeyemiSenior heating engineer

Joseph leads our boiler and cylinder installations.

Imran Hussain inspecting a boiler with a torch
Imran HussainPlumbing and heating engineer

Imran handles most of our servicing and breakdown visits.

Tom Whitaker checking a water heater with a torch
Tom WhitakerBathroom fitter

Tom fits our bathrooms from first fix to final seal.

Recent projects

Recent jobs, photographed on the day we finished, labelled by town.

A finished bathroom with a freestanding bath, shower and wooden vanity unit in Tring

Family bathroom with a freestanding bath

Tring

Stripped back to the joists and rebuilt in sixteen working days.

  • Bathroom
  • Shower
  • Pipework
Read about this job
A freestanding bath with brass taps beside a sash window in Berkhamsted

Freestanding bath and brass taps

Berkhamsted

A period bathroom with a new bath, taps and concealed pipework.

  • Bathroom
An engineer checking a newly fitted boiler in Hemel Hempstead

Combination boiler swap

Hemel Hempstead

Old system boiler and tank replaced, airing cupboard freed up.

  • Boiler
Read about this job

See every project

How it works

What happens from the moment you call to the day we sign the job off.

  1. When you call

    We answer and listen

    A member of our team answers, asks what has happened and gives you a time for the visit. For emergencies, we tell you how to make things safe while you wait.

  2. The visit

    We look and give you a price

    Your engineer arrives in the agreed window, finds the cause and gives you a fixed price in writing before any work starts.

  3. The work

    We do the job and tidy up

    We protect your floors, do the work to the standard we would expect at home, and leave the room as we found it.

  4. Afterwards

    We sign it off and stay in touch

    You receive the paperwork, the guarantee and a reminder when the next service is due.

Accreditations

Checkatrade profile (opens in a new tab)TrustATrader profile (opens in a new tab)Facebook profile (opens in a new tab)Google profile (opens in a new tab)

Video reviews

Short films recorded by our customers, captioned and played on our own player.

A Gade Valley engineer showing a customer the job notes on a tablet at her front doorCustomer video coming soon
Helen CarterHemel Hempstead, emergency repair
A Gade Valley engineer and a customer looking at a quote on a tablet outside her houseCustomer video coming soon
Daniel OseiBerkhamsted, new boiler
A Gade Valley engineer talking with a customer at her front doorCustomer video coming soon
Sarah KowalczykTring, bathroom

Areas we cover

We work within about twenty minutes of our base in Apsley, so an engineer is never far away.

We also cover Bovingdon, Leverstock Green, Abbots Langley, Northchurch and the villages in between.

FAQs

Straight answers on price, timing and guarantees. If your question is not here, call the office.

How much does a plumber cost?

Our standard visits are priced in writing before we start. The emergency call-out is £95 including VAT with the first half hour of labour, and a boiler service is £89 including VAT.

How quickly can you come out?

For emergencies, usually within 90 minutes. For routine work, we can normally visit within two working days.

Do you work at weekends?

The office is open on Saturday mornings, and the emergency line is answered 24 hours a day, every day of the year.

Are your engineers employed by you?

Yes. Everyone who works in your home is employed by us, trained by us and carries identification.

What is guaranteed?

All our workmanship is guaranteed for two years. New boilers also carry the manufacturer's warranty, which we register for you.

Will you protect my home while you work?

Yes. We use dust sheets and floor protection, wear shoe covers indoors and clean up before we leave.

Do you charge VAT on top of your prices?

No. Every price on this site and in our quotes includes VAT.

Can I pay by card?

Yes. Our engineers take card payments on site, and we also accept bank transfer.

Get a free quote

Call the office, or send a few details and we will call you back to arrange a visit.

01632 960 731

We reply within one working hour, Monday to Saturday.

Monday to Friday 8:00–18:00
Saturday 9:00–13:00

WhatsApp

Send us your details

We use your details only to reply to this enquiry. Read our privacy notice.

Contact us

Address
4 Example Court, Apsley, Hemel Hempstead, HP3 0AA
Directions (opens in a new tab)
Phone
01632 960 731
Email
hello@gadevalley.example
WhatsApp
07700 900 731
Hours
Mon–Fri 8:00–18:00
Sat 9:00–13:00
CallGet a quoteWhatsApp
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