Last updated 12 October 2026.
Every quote is written, itemised and includes VAT, materials, labour and waste removal. A quote stays valid for 60 days. Any change you ask for during the work is agreed in writing, with its price, before we carry it out.
We ask for a 20% deposit to book your start date, a stage payment when the hard landscaping is complete, and the balance when the garden is finished and you're happy with it. We never ask for full payment in advance.
Hard landscaping workmanship is guaranteed for five years from completion. New plants are guaranteed for twelve months, provided they're watered as described in the aftercare notes we give you. The guarantees don't cover damage from misuse, extreme weather or ground movement outside our control. Your statutory rights are not affected.
If you sign a contract with us at your home, you have fourteen days to cancel without giving a reason. If you ask us to start within those fourteen days, you'll pay only for work already carried out.
The photographs, video and customer names on this demonstration site were created for illustration. The images and video were generated with AI tools licensed for Output Loop's use; the reviews are written examples, not real customer reviews. Wren & Vale Landscapes is a fictional business, and the site was built by Output Loop to show what a trade website can do.