Last updated 13 October 2026.
Grovebrook Drainage Ltd is the data controller for information you give us. You can contact us at Unit 3, Example Yard, Chesham Road, Bovingdon, Hemel Hempstead, HP3 0AB, by email at office@grovebrook.example or by phone on 01632 960 412.
When you send an enquiry, we collect your name, phone number, postcode and a description of the problem. If you become a customer, we also keep your address, survey footage, reports and our correspondence with you.
We use your details to reply to your enquiry, arrange visits, prepare quotes and reports and carry out the work. The lawful basis is the steps needed before, and to perform, a contract with you.
We keep enquiries that do not lead to work for twelve months. We keep customer records and survey footage for ten years after the job, to honour our relining guarantee and meet our legal obligations.
You can ask to see, correct or delete the information we hold about you, and you can complain to the Information Commissioner's Office.