Last updated 13 October 2026.
Halden Joinery Ltd is the data controller for information you give us. You can contact us at Unit 3, Example Works, Canal Lane, Berkhamsted, HP4 0AA, by email at workshop@haldenjoinery.example or by phone on 01632 960 214.
When you send an enquiry, we collect your name, phone number, postcode, a description of the job and any photos you send. If you become a customer, we also keep your address, the drawings, the details of the work and our correspondence with you.
We use your details to reply to your enquiry, arrange surveys, prepare drawings and quotes, and make and fit your furniture. The lawful basis is the steps needed before, and to perform, a contract with you.
We keep enquiries that do not lead to work for twelve months. We keep customer records for ten years after the job, to honour our guarantee and meet our legal obligations.
You can ask to see, correct or delete the information we hold about you, and you can complain to the Information Commissioner's Office.